Privacy Policy
Effective Date: January 2025
At RBT Pets, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you visit our website, make purchases, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing addresses, payment information.
- Non-Personal Information: Browser type, device type, IP address, and browsing behavior on our website.
- Pet Information: Details about your pet, such as age, breed, or dietary needs, when necessary for personalized recommendations.
2. How We Use Your Information
The information we collect is used to:
- Process and deliver your orders.
- Provide customer support and respond to your inquiries.
- Improve our website, products, and services.
- Send promotional offers, newsletters, and updates (if you’ve opted in).
- Ensure compliance with legal obligations.
3. How We Protect Your Information
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and regular monitoring of our systems.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:
- With trusted service providers (e.g., shipping companies or payment processors) to facilitate transactions.
- If required by law or to protect the rights, property, or safety of RBT Pets, our customers, or others.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather analytics about website usage. You can manage your cookie preferences in your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving marketing communications.
- Request a copy of the data we have about you.
To exercise these rights, contact us at support@rbtpet.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.
8. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
RBT Pets
Nampicuan, Nueva Ecija
support@rbtpet.com
[Insert Phone Number]